Terms & Conditions

Effective Date: July 5, 2026

Welcome to Missy Jane Coaching Company ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of www.missyjanecoaching.com, www.thementalhealthchick.com, and any other website, landing page, online platform, or digital service owned or operated by the Company (collectively, the "Website"), as well as your purchase of any coaching services, coaching programs, memberships, courses, workshops, digital products, downloads, templates, educational resources, or other products and services offered by the Company.

These Terms & Conditions apply to all coaching services and educational products offered under the Company's brands, including but not limited to Missy Jane Coaching and The Mental Health Chick.

By accessing any of our Websites or purchasing any product or service from the Company, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, please discontinue use of our Websites and do not purchase our products or services.

1. Eligibility

You must be at least 18 years old to purchase products or services from the Company.

By using our Website, you represent and warrant that you have the legal authority to enter into this agreement.

2. Educational and Informational Services

The Company provides coaching, consulting, educational resources, digital products, memberships, workshops, and training intended to support personal, professional, leadership, and business development.

All information provided through our Websites, coaching programs, memberships, workshops, courses, digital products, templates, downloads, emails, videos, and other materials is for educational and informational purposes only.

Nothing provided by the Company constitutes legal, financial, tax, accounting, medical, or mental health advice.

You are solely responsible for your own decisions, actions, implementation, and results.

3. Coaching Is Not Therapy

Although the owner of the Company is a licensed mental health professional, all services offered through the Company are provided solely in a coaching and educational capacity.

Coaching is not psychotherapy, counseling, diagnosis, treatment of mental illness, crisis intervention, healthcare, or any other licensed clinical service.

Purchasing or participating in coaching services does not establish a therapist-client relationship.

Coaching is intended to help clients clarify goals, improve performance, develop strategies, increase accountability, and support personal or professional growth.

Coaching should never be considered a substitute for psychotherapy, psychiatric care, medical treatment, or emergency mental health services.

If you are experiencing thoughts of harming yourself or others, are in emotional crisis, or require mental health treatment, please immediately contact emergency services or seek assistance from a qualified licensed mental health professional.

4. No Guarantees

The Company makes no guarantees regarding your personal, financial, professional, or business results.

Success depends upon many factors beyond our control, including your commitment, consistency, implementation, background, experience, market conditions, and personal circumstances.

Any testimonials, client stories, examples, or case studies presented on our Websites or within our programs are illustrative only and should not be interpreted as guarantees that you will achieve similar results.

5. Payments

All prices are listed in U.S. Dollars.

Payment is due at the time of purchase unless a payment plan has been specifically offered.

By completing a purchase, you authorize the Company to charge your selected payment method for the agreed purchase amount.

Failure to complete payment may result in suspension or termination of access to products and services.

6. Payment Plans

If you purchase a product or service using a payment plan, you agree to pay the full purchase price according to the agreed payment schedule.

Selecting a payment plan does not create a monthly subscription and does not permit cancellation of the remaining balance.

If any payment becomes past due, the Company reserves the right to suspend access to coaching sessions, courses, memberships, digital products, online communities, bonuses, and all other purchased materials until the account is brought current.

The Company reserves the right to pursue collection of unpaid balances to the fullest extent permitted by law.

7. Refund Policy

Because immediate access is provided to coaching services, proprietary frameworks, educational materials, digital products, templates, recordings, worksheets, workbooks, downloads, and other intellectual property, all sales are final.

Coaching services, coaching programs, consulting services, memberships, workshops, courses, digital products, and downloadable resources are non-refundable.

No refunds, credits, or partial refunds will be provided due to:

  • Change of mind

  • Failure to attend coaching sessions

  • Failure to attend live events

  • Failure to participate

  • Failure to complete a program

  • Scheduling conflicts

  • Personal circumstances

  • Business performance

  • Dissatisfaction with personal results

  • Failure or unwillingness to implement the information provided

If a specific offer includes a separate written refund policy on its sales page, that policy will govern only that specific offer.

8. Coaching Sessions, Cancellations, and Rescheduling

Individual coaching sessions may be rescheduled with at least twenty-four (24) hours' advance notice.

Sessions canceled with less than twenty-four (24) hours' notice, or missed without notice, may be forfeited at the Company's discretion.

Group coaching sessions, workshops, webinars, and live trainings occur on scheduled dates and cannot be rescheduled for individual participants.

The Company reserves the right to reschedule coaching sessions or live events due to illness, emergencies, or circumstances beyond its reasonable control.

9. Memberships & Communities

Membership and community access remains active only while your subscription is current.

You may cancel your membership at any time before your next billing date to prevent future charges. Cancellation does not entitle you to a refund for any payments already made.

The Company reserves the right to modify membership content, coaching schedules, bonuses, resources, guest experts, community features, and program materials as the membership evolves.

10. Intellectual Property

All content created, published, or distributed by the Company is protected by United States copyright, trademark, and other applicable intellectual property laws.

All materials remain the exclusive property of the Company, including but not limited to:

  • Coaching programs

  • Courses

  • Memberships

  • Workshops

  • Videos

  • Workbooks

  • Worksheets

  • Templates

  • PDFs

  • Digital downloads

  • Business systems

  • Frameworks

  • Models

  • AI prompts

  • Presentations

  • Graphics

  • Logos

  • Website content

  • Written materials

  • Emails

  • Audio recordings

  • Training materials

Your purchase grants you a limited, revocable, non-exclusive, non-transferable license for your own personal or internal business use only.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Translate

  • Republish

  • Sell

  • License

  • Distribute

  • Upload

  • Share

  • Teach

  • Create derivative works

  • Claim ownership of

  • Remove copyright notices from

any Company materials without prior written permission.

Unauthorized use of our intellectual property may result in immediate termination of access and legal action.

11. Artificial Intelligence

Unless expressly authorized in writing by the Company, you may not upload, reproduce, or use our proprietary materials, prompts, frameworks, worksheets, workbooks, presentations, recordings, courses, or other intellectual property to:

  • Train artificial intelligence systems

  • Create competing products

  • Generate derivative commercial works

  • Redistribute our content

  • Sell or license AI-generated versions of our materials

You may use AI tools to summarize your own notes from purchased materials for your personal use only, provided that our proprietary content is not redistributed, published, shared, or sold.

12. Community Standards

Participants in coaching programs, memberships, online communities, masterminds, workshops, and live events agree to conduct themselves respectfully and professionally.

The Company reserves the right to remove any participant without refund for behavior including, but not limited to:

  • Harassment

  • Bullying

  • Discrimination

  • Hate speech

  • Threatening behavior

  • Abusive conduct

  • Repeated disruption

  • Solicitation of members

  • Spam

  • Sharing confidential information belonging to other participants

  • Violation of these Terms

Removal from any program or community does not release the participant from any remaining payment obligations under a payment plan.

13. Confidentiality

The Company is committed to respecting your privacy. Any personal information shared during coaching sessions will be treated with care.

However, because coaching is not therapy and group coaching involves multiple participants, the Company cannot guarantee the confidentiality of information shared by other participants.

Participants agree to respect the privacy of fellow members and refrain from sharing confidential information discussed within coaching groups or communities.

14. Recording Consent

The Company may record coaching calls, webinars, workshops, trainings, and group coaching sessions.

By participating, you consent to the recording of your voice, comments, questions, and image if you choose to participate verbally or by video.

These recordings may be used for replay access, educational purposes, internal training, future programs, or promotional excerpts unless prohibited by law.

If you prefer not to appear in recordings, you may choose to keep your camera off and refrain from speaking during recorded sessions.

15. Business Opportunity Disclaimer

The Company does not sell business opportunities, franchises, or guaranteed income programs.

We make no representations or guarantees regarding:

  • Income

  • Revenue

  • Client acquisition

  • Business growth

  • Financial success

  • Career advancement

  • Personal transformation

Your success depends upon numerous factors, including your effort, consistency, implementation, experience, market conditions, and circumstances beyond the Company's control.

16. Chargebacks

If you have concerns regarding your purchase, you agree to contact the Company before initiating a chargeback or payment dispute.

Filing a chargeback while continuing to access purchased products or services may constitute a violation of these Terms.

The Company reserves the right to:

  • Suspend access to all purchased products and services

  • Terminate your participation in programs

  • Recover unpaid balances

  • Recover reasonable collection costs and attorney's fees where permitted by law

17. Third-Party Services

Our Websites may contain links to third-party websites, software, payment processors, social media platforms, or other resources.

The Company is not responsible for the content, availability, policies, privacy practices, products, or services provided by third parties.

Your use of third-party services is solely at your own risk and subject to the terms and policies of those third parties.

18. Limitation of Liability

To the fullest extent permitted by applicable law, the Company, its owner, employees, contractors, affiliates, agents, licensors, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Websites, participation in coaching services, purchase of products, or reliance on any information provided by the Company.

This limitation applies regardless of the legal theory asserted, including contract, tort, negligence, strict liability, or otherwise.

The Company's total liability for any claim arising out of or relating to these Terms or any product or service purchased from the Company shall not exceed the amount you paid for the specific product or service giving rise to the claim.

19. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its owner, employees, contractors, affiliates, agents, successors, and assigns from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or attorney's fees arising out of or related to:

  • Your use of the Websites;

  • Your participation in any coaching program or service;

  • Your violation of these Terms & Conditions;

  • Your infringement of any intellectual property or other rights of another person or entity; or

  • Your negligent, fraudulent, or unlawful conduct.

20. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather, pandemics, epidemics, war, terrorism, labor disputes, internet outages, utility failures, governmental actions, technology failures, cyberattacks, illness, or other unforeseen events.

If such an event occurs, the Company reserves the right to reschedule services, modify delivery methods, or extend performance timelines as reasonably necessary.

21. Privacy

Your use of the Websites is also governed by the Company's Privacy Policy, which is incorporated into these Terms by reference.

By using the Websites, you acknowledge that you have read and understand the Privacy Policy.

22. Entire Agreement

These Terms & Conditions, together with the Company's Privacy Policy, Disclaimer, and any Coaching Agreement or other written agreement applicable to your purchase, constitute the entire agreement between you and the Company regarding your use of the Websites and your purchase of products or services.

These documents supersede all prior communications, understandings, negotiations, and agreements, whether oral or written, relating to the same subject matter.

23. Electronic Acceptance

By accessing the Websites, checking an agreement box, enrolling in a coaching program, completing a purchase, or otherwise using the Company's products or services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions.

Electronic acceptance shall have the same legal force and effect as a handwritten signature.

24. Changes to These Terms

The Company reserves the right to modify or update these Terms & Conditions at any time.

Any revisions will become effective immediately upon posting to the Websites unless otherwise stated.

Your continued use of the Websites or participation in the Company's products or services after changes are posted constitutes your acceptance of the revised Terms.

25. Governing Law and Venue

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms, the Websites, or any product or service provided by the Company shall be brought exclusively in the state or federal courts located in the State of Indiana.

You consent to the personal jurisdiction and venue of those courts.

26. Severability

If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

27. Waiver

The failure of the Company to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or of any other provision.

Any waiver must be in writing and signed by an authorized representative of the Company.

28. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Missy Jane Coaching Company

Websites:

www.missyjanecoaching.com

www.thementalhealthchick.com

Email: hello@missyjanecoaching.com